Sales Engineer - Test & Measurement in Kent, WA at Carlisle Interconnect Technologies

Date Posted: 11/16/2017

Job Snapshot

  • Employee Type:
  • Location:
    Kent, WA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Responsible for identifying and pursuing new market opportunities, providing CarlisleIT (CIT) interconnect technical guidance and support to existing and new customer base, accompanying CIT Sales personnel on sales calls and to trade shows, and working with component design engineers to communicate customer/market needs.


* Develops long term business, trust and credibility with the account, builds strong relationships with the account at all levels and locations, and links those customer relationships back to internal peers.
* Leads the development of the account strategy as well as the implementation, guiding an indirect support team consisting of CIT senior managers, product manager, engineers, inside sales and other colleagues.
* Develops new business opportunities to provide a foundation for continuous upward sales trends while meeting all profitability objectives. Maintains and grows an active sales opportunity funnel.
* Develops and implements strategies and actions to close sales funnel opportunities resulting in new business.
* Develops marketing and business strategies, innovative processes and programs to meet objectives which are consistent with a "customer-focused" high performance sales organization.
* Establishes professional and responsive relationships with customers to ensure total customer satisfaction and continued business.
* Follows up with customers to ensure CIT is meeting or exceeding service levels.
* Provides problem solving, cost effective, and solution-oriented proposals.
* Acts as a liaison between customer and internal CIT team members to ensure all customer expectations are communicated, understood, and met throughout the organization.
* Acts as a responsible and cooperative team leader with other departments to address and resolve customer problems. Understands and works within CIT policies and procedures.
* Adds a high level of technical product service and value to meet the goals of the organization.
* Maintains up to date knowledge of the industry.
* May be required to be accessible to CIT personnel or customers during evening, early morning or weekend hours.
* Performs existing and new customer visits with the purpose of providing technical guidance and education for CIT interconnect products.
* Provides samples and literature upon request. Assists customers in determining the optimal CIT product solution for their exact requirements.
* Provides technical product training to customers and CIT personnel where required.
* Works with customer technical departments to convey/recommend custom interconnect needs. Interprets customer drawings, specifications, and workmanship standards in order to develop interconnect designs when requested by CIT customers. Communicates custom requirements to CIT design engineers and acts as focal between component design and the customer.
* Accompanies CIT Sales personnel on customer visits upon request, representing CIT and serving as technical sales support for CIT interconnect products.
* Coordinates customer request for quote requirements with the respective CIT sales office.
* Serves as interconnect Technical Liaison to all internal CIT personnel. Provides technical training, education, and support for interconnect products and capabilities.
* Keeps informed of industry and market trends and requirements in order to provide input into new product innovations and anticipated customer demands.
* Assists with Trade Show participation, planning and development of marketing material and product samples. Attends other CIT Sales Division Trade Shows upon request.
* Communicates design concerns, drawing errors, interpretation issues, and manufacturability enhancements to customer technical contacts as necessary. Must be able to fully understand CIT's production capabilities and data requirements and must be able to communicate professionally with customer personnel.
* Helps develop cost estimates (material and labor) in preparation for sales quotations for custom products.
* Coordinates with CIT Product Engineering personnel to perform complete technical assessment for each project quoted, determining tooling requirements and cost, testing requirements and adapters required, level of manufacturing data required (e.g. Manufacturing instructions, jigs, fixtures) and determines if further clarification and/or documents are required from the customer.
* Provides support to CIT production engineers and process engineers once quotation becomes an order.
* Assesses the cost impact of customer changes in order to develop a cost estimate for sales.
* Provides Customer technical contacts with onsite technical support involving industry standards, specifications, design assistance, CMT production capabilities, and material requirements.
* Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

*Other duties may be assigned*


This position has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* B.S. in Electrical, Mechanical, Manufacturing, or Industrial Engineering, or equivalent
* 5-10 years of experience in a similar position


Ability to read, write, speak and understand English.


Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

* Ability to be self-managed
* Strong customer focus and interaction -- strong interpersonal relationship/customer skills
* Exceptional communication skills (written and verbal) with emphasis on active listening and technical documentation
* Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
* Ability to write technical protocols and reports
* Employee should also have the ability to effectively present information and respond to questions from other employees, managers, or customers
* Able to travel internationally
* Broad engineering abilities and understanding of electrical, mechanical, and mfg/industrial engineering disciplines
* Proficient with SolidWorks and/or ProE
* Wire, cable, and interconnect experience highly beneficial
* Injection molding and extrusion experience beneficial
* Proficient with MS Word, MS Excel & MS PowerPoint


Home office work environment with visits to customer sites and CIT manufacturing sites. The manufacturing site work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level at manufacturing sites is low to moderate.


Carlisle Interconnect Technologies is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all of our global operations. This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of Carlisle Interconnect Technologies.


20-50% to customer sites and CIT manufacturing sites as needed.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled